JKipsitle: Workplace Co-OrOrdinateLocation: Dublin 1
About Us:
We are a dynamic organisation focused on delivering exceptional facilities management services. Our mission is to provide a workplace experience that enhances well-being and fosters a positive environment for our clients and their employees.
Role Overview:
As a Workplace Co-Ordinator, you will be the heart of our operations, responsible for creating a welcoming atmosphere and delivering people-focused services. Your role will involve anticipating customer needs and ensuring a seamless experience for all building occupants and visitors.
Key Responsibilities:
Workplace Operations:
- Ensure the delivery of all FM Operations SLAs in accordance with KPIs and output measurements.
- Conduct daily building walks to maintain a tidy environment and proactively manage any issues.
- Report and follow up on any faults with furniture, fixtures, and equipment.
- Provide administrative support, including expense management and meeting coordination.
- Respond swiftly to customer queries and assist with wayfinding and general inquiries.
Client Engagement:
- Build and maintain relationships with vendors and service partners to ensure quality service delivery.
- Plan and deliver engaging activities for workplace well-being.
- Serve as the first point of contact, providing a warm welcome and ensuring a positive experience.
Health & Safety:
- Implement health, safety, and security policies to minimise risk exposure.
- Conduct monthly self-assessments and support contractor compliance with safety standards.
Meetings & Events:
- Support same-day reservations, cancellations, and booking amendments.
- Manage meeting room technology and assist colleagues with AV support.
- Oversee event spaces and ensure outstanding guest experiences.
Qualifications:
Experience in a customer-facing role, preferably in facilities management or integrated real estate services.
Proficiency in MS Office Suite and strong analytically skills.
Excellent communication and customer service skills, with a keen attention to detail.
Ability to multitask effectively in a high-pressure environment.
Strong organisational skills and the ability to prioritise tasks independently.
Person Specification:
Exceptional verbal and written communication skills.
Discretion in handling sensitive issues and complaints.
A proactive approach to problem-solving and continuous improvement.
Strong interpersonal skills to build relationships with clients and colleagues.
Why Join Us?
We are dedicated to creating a world-class workplace environment through exceptional service and exceptional people. If you're passionate about enhancing workplace experiences and thrive in a dynamic setting, we invite you to apply.
Core Values:
Respect: We value collaboration and open communication.
Integrity: Our commitment to excellence is unwavering.
Service: We build long-term relationships by connecting the right people with the right opportunities.
Excellence: We focus on creating winning outcomes for all stakeholders.
Join us in shaping a better workplace experience!
Apply today to become part of our team as a Workplace Co-Ordinator.
Adecco Ireland is acting as an Employment Business in relation to this vacancy.
Please apply with your CV to:
Jackie Oliveira