Are you passionate about enhancing customer experiences and optimising shopping accounts? Do you speak French fluently and want to work in a vibrant environment within the Information Technology & Telecommunications sector? If so, we have an exciting temporary position just for you!
Who We Are
Our amazing global client believes in innovation and teamwork. Their mission is to transform the way people interact with technology, and they pride themselves on creating a supportive and fun work atmosphere where every voice matters. Join them in making a difference!
What You'll Do
As a Shopping Account Optimizer, your primary goal will be to maximise customer satisfaction and drive engagement through strategic account management. Your key responsibilities will include:
- Analysing shopping account data to identify trends and opportunities for improvement.
- Collaborating with cross-functional teams to implement tailored solutions that enhance the shopping experience.
- Providing top-notch support to French-speaking customers, ensuring their needs are met efficiently.
- Developing compelling strategies to optimise account features and functionalities.
- Monitoring account performance and reporting findings to the management team.
Who You Are
To thrive in this role, you should be:
- Fluent in French: Your strong communication skills in French are essential, as you'll be interacting with a diverse customer base.
- Analytical Thinker: You enjoy diving deep into data to uncover insights and drive decisions.
- Customer-Centric: Your enthusiasm for customer satisfaction shines through in every interaction.
- Team Player: You love collaborating and sharing ideas with others.
- Tech-Savvy: Familiarity with e-commerce platforms and tools is a plus!
Let's optimise shopping experiences together! We can't wait to meet you and see how you can contribute to our success.
Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Adecco Ireland is acting as an Employment Business in relation to this vacancy.
Please apply with your CV to:
Luisa Pita