Job Title: Operations Supervisor
Location: Dublin Airport
Salary: Bewtween to €35,000 - €37,000 P/Y + Monthly Commission
Contract Type: Full-time, Permanent (40 hours/week)
Shifts: Flexible schedule with two consecutive days off
Full EU B driving licence (required).
Are you a proactive and hands-on leader looking to take the next step in your career?
Our client, a leading name in the car rental industry, is seeking an Operations Supervisor to join their high-performing team at Dublin Airport.
This is an exciting opportunity to thrive in a dynamic, fast-paced environment where customer service excellence and operational efficiency go hand in hand.
Key Responsibilities
Oversee day-to-day operations, ensuring all standard operating procedures are followed and identifying areas for improvement.
Ensure the station is organised, clean, and that all facilities and equipment are well-maintained.
Customer Service experience
Manage shuttle bus operations and promptly resolve any operational issues.
Plan and coordinate fleet availability to meet peak demand and service standards.
Monitor and improve customer satisfaction (NPS), ensuring all staff maintain high service levels.
Respond to customer queries and complaints efficiently and professionally.
Conduct quality checks to ensure vehicles meet brand standards.
Perform audits and support the Airport Manager with various operational tasks.
Skills & Qualifications
Full EU B driving licence (required).
Proven experience in an operations or supervisory role, ideally within transport, logistics, or car rental.
Strong problem-solving and analytically skills with a focus on continuous improvement.
Excellent organisational, time management, and multitasking abilities.
Proficiency in Microsoft Office and experience generating operational reports.
Fluent in English (written and spoken).
Benefits
22 days holiday (increasing with service).
Commission structure to reward performance.
Medical refund scheme & enhanced sick pay.
Matched pension scheme (1.5% employer contribution).
Enhanced maternity and paternity leave.
Access to employee discounts and benefit platform.
Life assurance (2x basic salary).
Employee Assistance Programme (EAP).
Career development opportunities within a global organisation.
Additional perks: Bike to Work Scheme, flu vaccination vouchers, and more.
Apply now and drive your success forward!
Adecco Ireland is acting as an Employment Agency in relation to this vacancy.
Please apply with your CV to:
Jackie Oliveira