Are you a registered Nurse in search for your next career move? We may have the perfect job for you so check out the role details below!
We are currently seeking a registered Nurse to work with our key client based in Dublin South. Our client is a medical equipment supplier offering flexible work model and a competitive package!
The Person:
*You are someone with an ability to get things done who is looking to join a leading Medical Company and a Great Place to Work.
*Your motivation and enthusiasm allow you to excel in both a team and individual environment.
*You have excellent communication, organisational and problem-solving skills.
*You are self-motivated and constantly seeking smarter ways of working.
The Role:
*Reporting to the Nurse Advisor Manager, as a member of our team working in the area of Sleep Disordered Breathing and Bilevel Ventilation, you will provide support and education to the end user, namely the patient.
*You will provide support to the patient whilst working with the wider Nurse Helpline as well as in person in the Patient Clinic Room in the office.
*The role is centred around arranging the patients diagnostic test both remotely and in clinics.
*The role will also focus on achieving and maintaining patient compliance on their prescribed device.
*Management of these patients is across digital platforms; therefore, you must be capable of working across multiple digital platforms in order to manage patients, whilst having a high level of IT experience.
*All the Nurse Team members are equipped to give expert advice via telephone, or in a clinic.
Responsibilities:
*Ability to provide support and education to the end user (the patient) through Nurse Helpline & Hub and Spoke Model
*Initial therapy set up in a Clinical room.
*Provide CPAP follow up clinics and communicate with sales management, marketing, and other appropriate corporate departments.
*Provide telephone support service to patients remotely using Remote Monitoring Technology
*Manage and provide comprehensive solutions to existing & new patient queries.
*Use Remote Monitoring Technologies to ensure Patient Compliance
*Liaise with physicians, technicians, nursing personnel in the hospital environments, as required.
*Provide support to clinical sales support team.
*Interact with teams such as Customer Service, Warehouse, Accounts
*Create greater efficiencies with current workflow practices.
*Commitment to the provision of quality patient focused service alongside other members of the team.
*All administration and updating of patient records in online Patient Management Systems required.
*Program, dispatch and download sleep diagnostic data and send to physiologist and hospital.
*Upload and create patient file
*Point of contact for referring hospitals
*Organise dispatch of oximetry devices for both current patients on CPAP and new patients.
*Ensure the diagnostic devices are cleaned as per the guidelines
*Follow up on the return of dispatched diagnostic devices
*Manage stock and order if replenishment is needed
*Maintain regular contact with the diagnostic team with appropriate updates throughout the day.
*Working on monthly KPIs and regularly reporting on the progress of same.
Requirements:
*You must be a registered nurse
*Excellent IT skills. Computer literate in Outlook, Word and Excel and Patient Management Systems
*Ability and confident to work across multiple digital platforms to manage patients
*Be able to plan work and prioritise daily tasks
*Proactive with excellent problem solving and decision-making skills
*Excellent interpersonal skills
*Patient and quality focused
*Experience in respiratory area desirable
*Proven attention to detail and follow through
*Self-starter/Demonstrates initiative
*Completer/Finisher
Key Skills:
*Promotes Teamwork - Contributes to the team, readily helps or co-operates, encourages reasonable relationships within their team. Pulls their own weight in the team.
*Patient/hospital Relationship - Can build rapport. Is outgoing and positive to patients/hospital staff. Relates well to other members of the work team. Displays enthusiasm in approach.
*Communication Skills - Is open and receptive to other people, picks up other peoples' immediate feelings and emotions and can communicate information effectively.
*Flexibility and Adaptability - can deal with several tasks at once with momentum and pace, is seen as a reasonable individual capable of a healthy give and take relationship. Other individuals can present sensitive ideas in their presence. Is willing to compromise without compromising integrity.
*Analytical Mind - Ability to think rapidly. Confident decision making.
If the role interests you, please get in touch via email.
If you are interested in other roles or career change, please do not hesitate to contact me too.
Adecco is an Equal Opportunity Employer.
Adecco Ireland is acting as an Employment Agency in relation to this vacancy.
Please apply with your CV to:
Dorottya Gyongyosi